Adobe Reader 8.1.2 fails to start after installing the FileOpen Plugin on a RHEL4 system. The acroread command just returns without opening any windows or showing any errors or messages.

Any help would be greatly appreciated.

Have a look at the last few posts here (http://www.nr.com/forum/showthread.php?p=2694#post2694). Do you have the same behavior, that if you rename the plug-in to something NOT ending in .api then all is fine, but if you rename it back you have the problem again?

Please accept my apologies for this very delayed reply. Acroread does start if I rename /opt/Adobe/Reader8/Reader/intellinux/plug_ins/FileOpenLinuxR8.api to /opt/Adobe/Reader8/Reader/intellinux/plug_ins/FileOpenLinuxR8

However, I do not see any "About Third-Party Plug-Ins" item in the Help menu. If I try viewing your test document, I get "The current file cannot be viewed because a plug-in is not available in the current configuration."

This is an RHEL4 box with AdobeReader_enu-8.1.3-1.

I have tried looking through your help forum and hopefully have not overlooked an obvious answer. Any help would be greatly appreciated.

Many thanks,
Devin

See this message (http://www.nr.com/forum/showthread.php?p=3576#post3576) for something you could try.

Cheers,
Bill P.

Unfortunately I was unable to obtain a trace using FileOpenTraceR8.api. With this installed, acroread fails to start at all and the command prompt returns almost immediately. I do not find any trace in ~/.fileopen, my cwd, or /tmp/. Please let me know if there is somewhere else I should look.

If I rename FileOpenTraceR8.api to FileOpenTraceR8, acroread starts but there is no "About Third-Party Plug-Ins" item in the help menu.

Thanks,
Devin